FAQ's

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FREQUENTLY ASKED QUESTIONS

1. What services does Apex Property Management Group provide?

We specialize in managing residential single-family homes and condos, including tenant screening, lease management, rent collection, property maintenance, and financial reporting.

2. How does Apex ensure my property is well-maintained?

We conduct regular property inspections, work with trusted local contractors for repairs, and provide prompt responses to tenant maintenance requests.

3. How do you find and screen tenants?

We use a thorough screening process, including background checks, credit reports, income verification, and rental history reviews, to ensure reliable tenants.

4. What are your fees for property management services?

Our fees are competitive and transparent. We offer a flat management fee or a percentage of the monthly rent, depending on your preferences and property needs.

5. How do you handle rent collection and disbursements?

We use an online platform for tenants to pay rent securely and promptly deposit rental income into your account after deducting any management fees or expenses.

6. What happens if a tenant doesn’t pay rent or breaks the lease?

We have a clear lease enforcement process, including communication with tenants, late fee assessments, and legal eviction proceedings if necessary.

7. Can I still be involved in decisions regarding my property?

Absolutely! We encourage open communication and let you specify your preferences for repairs, tenant criteria, and other key decisions.

8. Do you handle emergency maintenance issues?

Yes, we provide 24/7 emergency maintenance support to address urgent issues promptly and ensure tenant satisfaction and property protection.

9. How often will I receive updates about my property?

You’ll receive regular reports, including financial statements and updates on property inspections or tenant-related matters, to keep you informed.

10. Why should I choose Apex Property Management Group over other companies?

With our experienced staff, focus on excellent client service, immediate tenant response, and dedication to asset security, we offer personalized management tailored to your needs in Northern Virginia.